Legal

Terms of Service

These terms govern your use of our website and the services we provide. By engaging us, you agree to the terms set out below.

1. Acceptance of terms

By accessing our website or engaging our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

2. Our services

We provide design, software development, cloud, AI and digital marketing services. The specific scope, deliverables, timeline and fees for any engagement are defined in a separate proposal or statement of work.

3. Quotes and payment

Quotes are valid for 30 days unless stated otherwise. Payment terms are agreed per project — typically a deposit to begin, with milestone or monthly invoicing thereafter. Late payments may pause work.

4. Client responsibilities

You agree to provide timely feedback, content, access and approvals needed to deliver the project. Delays in these may affect timelines and costs.

5. Intellectual property

On full payment, ownership of the final deliverables and custom code transfers to you. We retain the right to reuse general know-how, and to showcase non-confidential work in our portfolio unless otherwise agreed.

6. Confidentiality

Both parties agree to keep confidential information private and to use it only for the purpose of the engagement. We are happy to sign a mutual NDA.

7. Warranties and liability

We deliver services with reasonable skill and care. To the maximum extent permitted by law, our total liability for any claim is limited to the fees paid for the relevant engagement. We are not liable for indirect or consequential losses.

8. Termination

Either party may terminate an engagement with written notice as defined in the relevant statement of work. You remain responsible for fees for work completed up to the termination date.

9. Governing law

These terms are governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts of Mohali, Punjab.

Contact us

Questions about this terms of service? Email hello@twinstechnolabs.com or write to Twins Technolabs Private Limited, F-465, 3rd Floor, Phase 8b, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Mohali, Punjab, India 140307.

Available for new projects